Mail-In Repair Service

We provide a convenient Mail-In Repair Service that will make it easy for you to send your devices. Our fast and reliable Mail-In Repair service involves sending your device to us for a thorough inspection and fixing. We know that your device means a lot to you and we promise utmost care and professionalism during the process. We ensure that all the repair processes are carried out using the best quality parts.

Whether you are located at a distance and need to repair your device, or you are our neighbor down the street, we have you covered. Experience hassle-free device repair with our Mail-In Repair Service. Your iPhone can be repaired quickly, and affordably with the help of our trustworthy Repair Mail-In. Place your order or stop in, our team is here to help you out. Have a question? Give us a call and we’ll answer your queries.

Mail-In Repair Service Guide:

You get the most reliable mail-in cell phone repairs at Smart Addiction. At the lowest price guaranteed, we provide quality repairs for all iPhone models such as mail-in screen repairs and battery replacement. Follow our step-by-step guide below and have an easy mail-in phone repair service.

Step 1: Packaging Your Device:

Before sending your device, make an effort to package it safely so as not to cause any damage while transporting it. Pack the device in bubble wrap or any other protective wrapping before putting it inside a strong box. It is therefore advisable to use a slightly larger box than the device to provide enough cushioning.

Step 2: Include Your Details

Stick a price or paper on the box and write your details on it. For instance:

  1. Name: XYZ
  2. Email address: 
  3. Phone number: (929) 518 1592
  4. Problem: You can add a little description of the problem you are facing with the device or add keywords like mail-in cell phone repair or mail-in screen repair.  These details will enable us to raise a new service ticket so that we can attend to your device repair.

Step 3: Shipping Your Device

When your device is securely packaged, send it to our service center. A courier service that offers tracking is recommended to ensure you receive your package safely.

Step 4: Repair Estimate

Once we receive your device, a ticket will be opened and via text message and email, you’ll get the information. In most cases, our team will inspect your device and give an estimate of repair within 1-3 days.

Step 5: Repair Approval

If you accept the estimate, we will start repair work. If you decide not to carry on with the repair, we will send your device back. No matter how you choose to proceed, now your device problem will be clear for you to understand.

Step 6: Payment

Upon finishing the repair, you will be informed to pay via Zelle or PayPal. It should be noted that the client has to pay for return shipping, regardless of whether or not their device is repaired.

Step 7: Return Shipment

Upon receiving your payment, we will return and ship the device to you. We also guarantee that it is well-packed to avoid breakages in transit.


Unless otherwise specified, all our repairs have a standard 30-day warranty. This ensures that you have the confidence and assurance knowing we guarantee our work.

"Expert professionals, equipped and experienced, will arrive promptly right at your door!"